We have an extensive knowledge base and experience when it comes to user feedback and insight! We have all the information to make sure we provide exactly what you need so that your customers are satisfied and will keep coming back! Our service package includes

• Applied Insights
• Expert Review
• Usability And User Experience Testing
• Brainstorming & Ideation
• Concept Realization Centre
• Personal Development And Refinement
• Customer Journey Mapping,
• Ux Design And Prototyping
• User Insight
• On-Site Agile/Lean Ux,
• Mobile Testing
• Ui Facilities
• Expert Recruiting

Leverage our team’s knowledge and experience to thoroughly digest and inform your product or service and return with actionable solutions. We start with usability heuristics and leverage modern best practices to provide insights into the interactions we find successful in similar contexts and from other research we have conducted

We create a customized moderator-led ideation session to help ensure an organized yet open environment to think creatively on new concepts, services and ideas. We help to identify and resolve you unmet needs to create an optimal user experience for your customers.

Through contextual interviews, we will hone in on your customer’s key behaviors, attributes, characteristics, motivations, drivers and preferences. This allows us to create customer groups, or “personas” that explain who exists in your market, how they will behave with your offerings, and why. We help you prioritize your features based on how well they meet the needs of these personas. Our lensing exercises help your team to truly understand how to apply this research to your solutions and can guide your products for years to come

We take an iterative approach to design and take advantage of the unique opportunity we have to talk to real consumers and professionals every day. This provides the added benefits of true user-centered design without the added cost. Our design staff is directly involved in formalized research with real users. This research influences your ultimate design ensuring that your customer is always at the forefront of your efforts.

Our staff understands the challenges of agile development. We work with both lean and agile clients and have developed unique offerings that will fit within your development cycle and your budget. We work within your sprint cycles to conduct value adding research and analysis just-in-time without added waste and without disrupting your rhythm

User Insight has broken the paradigm of traditional market research with our advanced facility. Gone are the days of one-way glass and fixed-camera recording. Our state-of-the-art facility offers multiple high-definition cameras and large flat-screens for easy viewing. Our rooms are setup with comfortable individual seating and our staff provides gourmet catering throughout the day providing the highest comfort for your team. We focus on the details so you don’t have to. We have the best service and setup in Atlanta for usability testing and mobile device testing. We provide an onsite full-time recruiting team including a 20,000+ person database, as well as a partner network of resources for projects conducted outside of the southeastern U.S. and internationally.